Process Documentation Specialist

Toronto, Ontario, Canada • Posted March 23, 2026

Job Type: Full-time

Location: Toronto, Ontario

Posted: March 23, 2026

Category: Business Operations Specialists

Application Deadline: May 02, 2026

Role Description

The Opportunity:
A fast-growing healthcare organization is seeking a Process Documentation Specialist to support its expansion by documenting workflows, creating SOPs, and improving operational consistency across multiple locations. This role is strictly operational, with no finance or accounting responsibilities.
Key Responsibilities:
Develop process documentation and SOPs to support new site rollouts
Map workflows for clinic openings, patient acquisition, and service delivery
Attend meetings to capture discussions, identify process gaps, and document solutions
Collaborate with leadership and key stakeholders to refine and standardize operations
Assist in developing training materials to ensure staff adherence to best practices
Utilize Visio (license provided) and Word to create clear and structured workflow documentation
Ensure documentation is scalable, actionable, and adaptable ...
                

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