Process Program Manager

**Overview**

Third Party Vetting Operations (VetOps), within Microsoft’s Fraud and Vetting Operations team (FVO), ensures Microsoft engages only with trusted third parties by combining scalable automation with human decisioning.

We are seeking a Process Program Manager to lead end-to-end operational programs across vetting services, driving process standardization, support excellence, and continuous improvement at scale. This role requires cross-functional leadership, systems thinking, and data-driven execution across support, engineering, analytics, and compliance teams.

**Role Summary**

As a Process Program Manager, you will own and drive complex, cross-functional vetting programs that improve the end-to-end operational system across VetOps.

You will be accountable for run-the-business performance, support and escalation frameworks, process governance, and continuous improvement, ensuring consistent, scalable, and high-quality execution ac...