Process Specialist, Software and Renewal Platforms

Barcelona, Catalonia, Spain • Posted June 06, 2026

Job Type: Full time
Location: Barcelona, Catalonia
Posted: June 06, 2026
Category: Computer Occupations
Application Deadline: July 16, 2026

Role Description

Job Purpose:

To provide business support on software and renewal platform processes and become a ‘centre of excellence’ for a specific product or technology group.

Responsibilities:

  • Ability to focus on specific processes and identify areas for improvement
  • Provision of an outstanding quality service
  • Manage User Acceptance Test (UAT) cycles and ensure data and test scripts are available
  • Support business with UAT and ensure timely completion
  • Develop a high level of product knowledge, technically aware and has the ability to provide complete solutions
  • Ability to prioritize and resolve customer care issues
  • Promote and drive business through TD SYNNEX’s e-commerce tools
  • Recognition and appropriate escalation of potential problems
  • Collaborate with Product Managers, Product Development Managers and business specialists regarding changes to processes and platform
  • ...

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