Product Specialist

Overview

Product: Perfumes and Essentials Oils; Store Type: Kiosk

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers' needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department sales goals on a monthly, quarterly and yearly basis
• Maintain in-stock and presentable condition in assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Cross-sell products
• Handle returns of merchandise
• Report all sales, including inventory
• Team up with coworkers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures