Product Support Engineer

About the role We are seeking a highly skilled and dedicated Product Support Engineer to join our dynamic team. This individual will provide expert technical support for our Finance and Lending products, with a strong focus on problem-solving, troubleshooting, and optimizing product performance. The ideal candidate should have hands-on experience with SQL databases, basic Java programming, and a deep understanding of finance products, particularly in lending businesses. Key responsibilities Product Support: Provide ongoing technical support for finance-related products, particularly those in the lending space, ensuring optimal performance and client satisfaction. Database Management: Expert-level knowledge in SQL, PostgreSQL, and MySQL to troubleshoot, optimize, and query databases effectively. Automation & Analytics Support: Provide expertise in utilizing automation tools for automating additional applications and workflows, and BI tools for creating and managing analytics dashboards ...