Product Support Team Lead - Iberia

Coverflex exists to make compensation work for everyone. Pay is still rigid, fragmented, and hard to feel. We turn compensation into choice — one platform, one card, one app — for benefits, meal allowance, insurance and more. Our platform is simple for HR and meaningful for employees. We provide choice, smarter compensation tools and empowerment.

Role Overview

Product Support Team Lead

Job Details

• Seniority Level: Lead
• Type: Manager
• Languages: English (primary), Portuguese, Spanish. Italian a plus.
• Location: Remote (Europe only)
• Main Tools: Ticketing: Zendesk (or similar); Knowledge base tooling (Notion/Confluence/Guru); Automation/AI tooling (as applicable); Project management (Jira/Linear/Asana)
• Compensation: 32,000€-35,000€ gross base salary; No bonus/commissions; Equity: Stock Options under virtual equity incentive plan; Benefits: all Cov...