Production Support Analyst at Broadridge

Elevate your career as a Production Support Analyst with Broadridge. This hybrid role involves managing technical issues and ensuring application performance for critical financial systems.

Join the ASTRID team at Broadridge, a leader in financial technology solutions. You will tackle Level 2 support tasks, manage diagnostics, and lead environment deployments for financial applications. Your strong technical skills will help drive root cause analyses and effectively communicate issues with clients while optimizing performance.

Key Responsibilities:
• Provide advanced level 2 support for client environments
• Troubleshoot and resolve technical application issues
• Configure and validate application environments
• Monitor system performance and health for proactive issue detection
• Manage software releases and documentation compliance

Requirements:
• Bachelor’s degree in IT, Computer Science, or Engineering
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