Production Support Analyst

Job Title

Production Support Analyst

Location: Surrey, British Columbia, Canada – application deadline 1 week ago

Base pay range

CA$80,000.00/yr – CA$95,000.00/yr

Role Overview

We are seeking a skilled and proactive Production Support Analyst to ensure the stability, availability, and performance of the Financial Data Hub (FDH) platform. This platform supports critical financial and regulatory reporting functions. The role involves monitoring data pipelines, resolving production incidents, and collaborating with cross‑functional teams to maintain data integrity and ensure timely data delivery.

Key Responsibilities

• Monitor and support daily FDH batch jobs, ETL workflows, and inbound/outbound data feeds.
• Manage and resolve production incidents, perform root cause analysis, and ensure adherence to SLAs.
• Collaborate with Finance, Risk, and Technology teams to troubleshoot and resolve dat...