Production Support Engineer
Austin, TX, United States • Posted May 27, 2026
Job Type:
Full-time
Location:
Austin, TX
Posted:
May 27, 2026
Category:
other-general
Application Deadline:
June 01, 2026
Role Description
Description
Robert Half is actively partnering with an Austin-based client to identify a production support engineer (contract). In this role, you will be ensuring the reliability, performance, and availability of a cloud-based platform that supports core business operations and lead incident response efforts, mentor a support team, and partner cross-functionally to enhance system stability and scalability. This role is onsite in Austin, Tx.
Key Responsibilities
+ Oversee the health, performance, and uptime of a cloud-based application platform
+ Act as a player/coach, actively contributing to issue resolution while guiding the team
+ Lead incident response and resolution efforts, driving improved SLAs and faster recovery times
+ Perform root cause analysis (RCA) and implement preventative solutions
+ Collaborate with engineering, QA, and operations teams to support smooth releases and deployments
+ Identify and ...
Robert Half is actively partnering with an Austin-based client to identify a production support engineer (contract). In this role, you will be ensuring the reliability, performance, and availability of a cloud-based platform that supports core business operations and lead incident response efforts, mentor a support team, and partner cross-functionally to enhance system stability and scalability. This role is onsite in Austin, Tx.
Key Responsibilities
+ Oversee the health, performance, and uptime of a cloud-based application platform
+ Act as a player/coach, actively contributing to issue resolution while guiding the team
+ Lead incident response and resolution efforts, driving improved SLAs and faster recovery times
+ Perform root cause analysis (RCA) and implement preventative solutions
+ Collaborate with engineering, QA, and operations teams to support smooth releases and deployments
+ Identify and ...
Interested in this role?
Click the button below to start your application for Production Support Engineer at Robert Half Technology.
Apply Now