Production Support

Key Responsibilities

The ideal candidate should possess strong knowledge of the Flexcube module and be proficient in PL/SQL and Unix. Additionally, familiarity with ITRS monitoring tools and Autosys is required.

The candidate should be adept at responding to business queries and resolving issues.

They must also be capable of monitoring using the relevant tools and resolving any issues that arise.

Lastly, it's essential that they monitor tickets and resolve them within the stipulated SLA’s.

Qualifications

1) Flexcube application and production support knowledge

2) Understanding of different modules like FT,PC PW, LD & IC

3) Flexcube tables for different modules

4) EOD Cycle knowledge, different stages of EOD

5) Understanding of different interfaces and partner systems.

6) SWIFT messaging...