Professional Services Analyst

Amsterdam, North Holland, Netherlands • Posted May 25, 2026

Job Type: Full-time
Location: Amsterdam, North Holland
Posted: May 25, 2026
Category: Business Operations Specialists
Application Deadline: July 04, 2026

Role Description

About the role

We are looking for an experienced specialist to join the IPS team. This role focuses on supporting customers with end-to-end integrations into our identity platform, with a particular emphasis on federated access methods (e.g. SAML SSO, LTI, SMART on FHIR). You will guide customers through onboarding, ensure smooth technical delivery, and function as a trusted advisor throughout the integration journey. You will also own key processes and partnerships, provide training and resources, and help us implement our future access strategy. 

Key responsibilities:

  • Leading customer onboarding and integration projects from initiation to go-live.

  • Delivering secure SSO integrations (e.g., SAML, LTI, SMART on FHIR) that meet customer needs.

  • Maintaining and supporting key product partnerships (e.g., Open Athens, Granular Usage Reporting)

  • Collaborating with IT and engineering teams to troubleshoot and resol...

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