Program Manager
Alexandria, VA, United States • Posted June 05, 2026
Job Type:
Full-time
Location:
Alexandria, VA
Posted:
June 05, 2026
Category:
other-general
Application Deadline:
June 11, 2026
Role Description
Full Time
Alexandria, VA, US
Clemson, SC, US
Oklahoma City, OK, US
Raleigh, NC, US
Position Summary
The Program Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions. This role ensures SLA compliance, operational governance, workforce strategy, security compliance, and continuous service improvement across a high-volume federal IT environment. The Program Manager must have demonstrated the ability to lead a program similar in size and complexity as the EUS Services.
Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance.
Duties & Responsibilities
+ Oversee the entire program for the contract and all associated teams.
+ Ensure that all deliverables are provided in accordance with contract ...
Alexandria, VA, US
Clemson, SC, US
Oklahoma City, OK, US
Raleigh, NC, US
Position Summary
The Program Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Knowledge Management, Accounts Management, and Executive Support functions. This role ensures SLA compliance, operational governance, workforce strategy, security compliance, and continuous service improvement across a high-volume federal IT environment. The Program Manager must have demonstrated the ability to lead a program similar in size and complexity as the EUS Services.
Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance.
Duties & Responsibilities
+ Oversee the entire program for the contract and all associated teams.
+ Ensure that all deliverables are provided in accordance with contract ...
Interested in this role?
Click the button below to start your application for Program Manager at Leader Communications Inc..
Apply Now