Program Manager, Customer Trust External Relations
Arlington, VA, United States • Posted June 03, 2026
Job Type:
Full-time
Location:
Arlington, VA
Posted:
June 03, 2026
Category:
other-general
Application Deadline:
June 08, 2026
Role Description
Description
Customer Trust External Relations (CTXR) ensures global thought-leaders, brands, policymakers, regulators, consumer advocates, and media understand how Amazon delivers our trustworthy shopping experience by (1) delivering evidence and telling stories that persuasively demonstrate the reality of the customer-obsessed tools our teams build to protect our customers, brands, and selling partners, (2) accelerating and strengthening third-party, influential relationships and partnerships all over the world that raise the bar for retail to consumers’ benefit, and (3) serving as a “voice of the customer” for product and tech teams.
We are looking for a people-focused and results-oriented Program Manager (PM) based in WAS19, Amazon HQ2, who will execute and support the larger CTXR team on key projects across multiple initiatives, proactively drive program improvements and mechanisms, oversee team budget, ad-hoc projects that drive efficiency and deliver results, and exec...
Customer Trust External Relations (CTXR) ensures global thought-leaders, brands, policymakers, regulators, consumer advocates, and media understand how Amazon delivers our trustworthy shopping experience by (1) delivering evidence and telling stories that persuasively demonstrate the reality of the customer-obsessed tools our teams build to protect our customers, brands, and selling partners, (2) accelerating and strengthening third-party, influential relationships and partnerships all over the world that raise the bar for retail to consumers’ benefit, and (3) serving as a “voice of the customer” for product and tech teams.
We are looking for a people-focused and results-oriented Program Manager (PM) based in WAS19, Amazon HQ2, who will execute and support the larger CTXR team on key projects across multiple initiatives, proactively drive program improvements and mechanisms, oversee team budget, ad-hoc projects that drive efficiency and deliver results, and exec...
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