Program Manager, Martech and CRM (Vaughan)

Program Manager, Martech and CRM

Location: Vaughan, ON

About the Role

We are hiring a Program Manager, MarTech & CRM to own end-to-end delivery across strategic client programs spanning CRM, marketing automation, customer data, and broader MarTech ecosystems.

This is a senior client-facing role focused on program-level leadership. You'll oversee delivery governance and execution and manage commercial health (scope, forecasting). You'll be the trusted senior point of contact for client stakeholders at the Director, Sr. Director, and VP levels, partnering with our MarTech Architects, Engagement Advisors, and Practice Leaders to ensure every program lands with quality and on time.

The ideal candidate is a seasoned delivery leader who can hold a portfolio together, managing competing priorities, ambiguity, and senior stakeholders with confidence while bringing enough technical and MarTech fluency to challenge solutions, shape roadmaps, and grow ...