Program Manager - UAE National, Amazon Now

Overview

We are seeking a metrics- and results-oriented Program Manager to improve customer experience and business growth in Amazon Now. The role focuses on catalog enhancement, ensuring accurate product listings, optimizing search performance, and driving data‑driven initiatives to impact customer buying decisions.

Key Responsibilities

• Ensure product listing is accurate for new and existing products


• Troubleshoot and drive resolutions to improve process reliability and operational effectiveness, reducing discrepancies


• Collaborate with vendors to set up efficient processes and SOPs


• Work with various internal teams to drive tools and process improvements affecting catalog management workflows


• Drive data‑oriented analysis and adoption of solutions and process improvement projects to achieve operational and business goals


• Manage stakeholder communication a...