Project Coordinator (Global Delivery Center)

About The Company

Cognizant Workday Practice is a go-to Workday consulting partner with an exceptional track record of client's success. We are passionate about client satisfaction and strive to be collaborative with our clients and each other every step of the way.

Join our dedicated team of experienced Workday implementation professionals and become part of our dynamic, fast-paced, HR transformation consulting practice.

Responsibilities

• Responsible for creating weekly, monthly, and quarterly reports for both customers and internal teams.
• Responsible for creating Feature Manuals for every Workday Release.
• Responsible for daily ticket monitoring across all accounts in the region.
• Coordinating with Account Leads and Managers on any aged, nearing SLA, or breached SLA customer requests.

Skills & Requirements

• Phone support rostering and administration.
• Audit reporti...