Quality Analyst

Join to apply for the Quality Analyst role at GlowTouch Technologies

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Join to apply for the Quality Analyst role at GlowTouch Technologies

Unify CX is looking for an extraordinary Quality Analyst to join our motivated and ambitious team.
Role: Quality Analyst
Work Location/Setup: Philippines | On-Site
Shift Schedule: 5-day work week | Shifting Schedule | Graveyard
Benefits: Day 1 HMO | Day 1 Life Insurance
What Will You Do?
As the Quality Analyst, you will monitor, score, and deliver coaching points for inbound, customer care, billing, sales, and technical support interactions. They will serve as a subject matter expert for the technical support process, provide actionable feedbac...