Quality Assurance

CSS Corp is the global leader in technology support. Over 140 clients, including Fortune 1000 enterprises, count on our expertise in supporting enterprise and consumer products, managing IT infrastructures (stand-alone, cloud or mobile-enabled), and deploying networks. According to a leading analyst agency, CSS Corp has been listed as a challenger for product and technical support services in its latest report.

Job Description

• Facilitates audits and reviews/analyzes data and documentation
• Plans and implements total quality management programs and initiatives
• Develops, implements, and leads key process improvement efforts and influences cross-functional efforts
• Assists in the development of systematic approaches
• Creates new solutions, factoring in existing methods and procedures
• Determines key activities within and between the functions of the organization
• Focuses on the factors such as resources, methods, and...