Quality Auditor

Mumbai, Maharashtra, India • Posted June 04, 2026

Job Type: Full-time

Location: Mumbai, Maharashtra

Posted: June 04, 2026

Category: Life, Physical, and Social Science Technicians

Application Deadline: July 14, 2026

Role Description

 
  Job description 
  Role and Key
 Responsibilities: 

 • Conduct Quality audits on Calls and share feedback with agents.
 
 • Conduct compliance and Quality checks and ensure timely reporting.
 
 • Drive continuous improvement - make recommendations and drive improvement.
 
 • Strengthen Quality management processes/ framework to improve quality
 delivery.
 
 • Ensure data management for all deliverables and be accessible without any
 delay.
 
 • Participate in internal & external calibrations to ensure consistent
 scoring & feedback delivery approach.
 Contact Details
 Name- Anushka Singh
 contact no- 8956859167
 E-mail id- [email protected]

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