Quality & Operation Manager

About FlyAkeed: 

FlyAkeed is an online platform that helps people book flights and hotels easily. We started in 2017 and are based in Riyadh, Saudi Arabia. Our travel solution simplifies the process of planning and handling work-related travel. 

Highlights: 

• Current funding stage: Series A  

• FlyAkeed is supported by: PIF subsidiary Sanabil Investments, Elm, Artal Capital, Alrajhi Partners  
  

About the Role: 
We're looking for a Quality & Operations Manager to join our Experience & Customer Growth department. This role owns quality assurance, operational excellence, and capability development across our three-core customer-facing functions: Akeed Care, Customer Success (Relations), and Onboarding. 

You will design and lead the quality framewor...