Quality Supervisor

Cairo, Cairo Governorate, Egypt • Posted June 04, 2026

Job Type: Full-time

Location: Cairo, Cairo Governorate

Posted: June 04, 2026

Category: Supervisors of Production Workers

Application Deadline: July 14, 2026

Role Description

About Us
Foundever® is a global leader in the #CustomerExperience (#CX) industry. Create Connection. Value Conversation.

Job Summary

Job Summary: 
We are seeking a dedicated and experienced Quality Coaches Supervisor to lead our quality assurance team within Foundever
The ideal candidate will be responsible for overseeing the quality coaching processes, developing team members, managing client relationships, and ensuring exceptional service delivery standards are met. This role requires strong analytical skills, effective communication, and the ability to foster a culture of continuous improvement.

Primary Job Responsibilities
Key Responsibilities:
Supervise and manage a team of Quality Coaches, providing guidance, support, and performance feedback.
Develop and implement quality assurance policies, procedures, and standards to improve the overall performa...
                

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