Quote Desk Support Analyst

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Role Overview
The primary responsibility of the Quote Desk Support Analyst is to create accurate and compliant quotes in Salesforce CPQ in close collaboration with Account Executives (AEs). Quotes must align with internal pricing and quoting policies while addressing customer requirements based on AE guidance. The role is focused on maximizing NiCE revenue and improving the effectiveness and productivity of NiCE’s sales organization.

The Quote Desk Support Analyst will also support customer renewals by maintaining renewal dates and partnering with Partner Executives to apply appropriate CPI increases and generate accurate, customer- and partner-acceptable renewal quotes. In...