Real-Time Workforce Manager

A leading operational management firm is seeking a Real Time Analyst in Muntinlupa, Philippines. The role involves monitoring and analyzing live performance metrics to meet Service Level Agreements (SLAs). Responsibilities include ensuring optimal staffing, balancing workloads, and using workforce management tools. A Higher Education Diploma with relevant experience is required. This position offers a chance to play a vital role in operational efficiency and support business continuity.
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