Regional Customer Experience Manager

Introduction

Why Blueberry? At Blueberry, customer experience isn’t a support function. It’s a strategic pillar. From onboarding to ongoing service, every interaction shapes trust, compliance, and long‑term growth. As Regional Customer Experience Manager, you won’t just manage operations. You’ll shape how customer‑facing teams perform, govern quality and compliance frameworks, and translate global strategy into strong regional execution. This is a leadership role for someone who thinks in systems, builds capability, and drives meaningful improvement at scale. Note: At Blueberry, moving with purpose means showing up, connecting, and building momentum together. This role is based onsite in Kuala Lumpur, Malaysia, Monday to Friday, where the real magic happens.

Description

We’re looking for a seasoned Customer Experience leader to oversee customer service, onboarding, and due diligence operations across the region. This role focuses on governance, quality...