Relocation Coordinator

Our client is an iconic British brand, and they have been relocating families and businesses locally and across the world for over 400 years.

They are seeking a dedicated and enthusiastic individual to join their Move Manager Team, with a passion for customer service and a desire to exceed our clients’ expectations.

The Successful candidate will be the first point of contact for our customers and will inspire confidence in our brand with excellent communication and problem-solving skills.

YOUR RESPONSIBILITIES:

·     Respond to customer enquiries via phone, email and live chat in a timely and professional manner

·     Be available and own responsibility for your customer’s experience throughout their moving journey

·     Provide accurate information about products and services addressing customer’s needs and concerns

·     Maximise revenue through upselling optional extra products and services

·     Always maintain excellent ...