Remote Case Management Lead - Ecommerce Ops & Growth

, , philippines, , , philippines, Philippines • Posted June 07, 2026

Job Type: Full-time
Location: , , philippines, , , philippines
Posted: June 07, 2026
Category: Management & Operations
Application Deadline: July 17, 2026

Role Description

Lago is seeking a Case Management Team Lead to oversee the performance of a team of Case Specialists in the Philippines. This role involves supervising team members, coaching on case management, and driving performance through KPIs. The ideal candidate will have 4-7 years of experience in eCommerce and proven leadership skills. The position supports remote work, allowing for flexibility while focusing on team and functional success.
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