Remote Case Management Lead - Ecommerce Ops & Growth
remote, romblon, Philippines • Posted June 05, 2026
Job Type:
Full-time
Location:
remote, romblon
Posted:
June 05, 2026
Category:
Management & Operations
Application Deadline:
July 15, 2026
Role Description
Lago is seeking a Case Management Team Lead to oversee the performance of a team of Case Specialists in the Philippines. This role involves supervising team members, coaching on case management, and driving performance through KPIs. The ideal candidate will have 4-7 years of experience in eCommerce and proven leadership skills. The position supports remote work, allowing for flexibility while focusing on team and functional success.
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