Remote End‑User Support Manager — Lead & Elevate IT

Mexico, ciudad de méxico, Mexico • Posted May 31, 2026

Job Type: Full-time

Location: Mexico, ciudad de méxico

Posted: May 31, 2026

Category: Gestión informática y gestión de proyectos informáticos

Application Deadline: July 10, 2026

Role Description

                    Zillow is hiring a Manager, End-User Support in Mexico City to lead its IT support team. This remote position involves coaching and developing technicians, overseeing service request workflows, and improving service quality. The ideal candidate should have over 3 years of relevant experience and a strong customer-focused mindset. Successful applicants will enjoy a competitive base salary, benefits, and equity awards based on experience and performance. Join Zillow to enhance your career in a collaborative and inclusive environment.
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