Remote-First Technical Support Engineer | Zendesk & SaaS

A leading digital identity provider in South Africa is seeking a Technical Support Engineer to serve as the first line of support for customers. In this role, you will manage support tickets, provide solutions to product-related questions, and resolve technical issues. The ideal candidate has 1-2 years in customer-facing roles, excellent communication skills, and a problem-solving mindset. Experience with ticketing systems like Zendesk is a plus. This is a dynamic opportunity in a remote-friendly environment.
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