Remote Help Desk Technician II: Collaborative Support

Prime System Solutions in Pakistan is seeking a Help Desk Technician II to resolve end-user technical issues related to Windows 10/11 and Microsoft 365 applications. The role involves providing remote support, documenting tickets, and collaborating with escalation technicians. Ideal candidates will have 2–4 years of experience in IT help desk roles and strong communication skills. Additional familiarity with ticketing systems and relevant certifications are preferred.
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