Remote Helpdesk Specialist (Level 1) — Salesforce & IT Support

medellín, antioquia, Colombia • Posted June 08, 2026

Job Type: Full-time
Location: medellín, antioquia
Posted: June 08, 2026
Category: Servicio de atención al cliente
Application Deadline: July 18, 2026

Role Description

Lean Tech is hiring a Junior+ Helpdesk Support Specialist to provide first-level technical support remotely. You will resolve customer issues, document interactions, and assist in knowledgebase development.

This role requires strong communication skills, an associate degree in technology, and experience with ticketing systems. The position offers professional development opportunities and a collaborative work environment.

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