Remote Incident Coordinator, Service Desk & Dispatch

A global SaaS Platform is looking for a Service Desk Incident Coordinator to manage and triage incoming service incidents. This remote position requires 2+ years of service desk experience, familiarity with ITSM tools, and strong organizational skills. The role involves overseeing incident prioritization, managing case assignments, and ensuring efficient service delivery. Join us to make a tangible impact on business communications and enjoy flexible time off, fun events, and considerable growth opportunities.
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