Remote SaaS Customer Support Pro (Weekend Shifts)

A dynamic tech company is seeking a fully remote Customer Service Representative in Medellín. This role involves assisting users with a self-serve software platform, handling customer inquiries via multiple channels, and ensuring a smooth onboarding experience. Ideal candidates will have prior customer support experience at a software company and exceptional communication skills in English. The position requires weekend availability and the ability to work in a fast-paced environment.
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