Remote SaaS Platform Support Engineer

ciudad de aguascalientes, ciudad de aguascalientes, Mexico • Posted May 22, 2026

Job Type: Full-time

Location: ciudad de aguascalientes, ciudad de aguascalientes

Posted: May 22, 2026

Category: Other-General

Application Deadline: July 01, 2026

Role Description

FunnelCake is seeking a Technical Analyst I based in Aguascalientes, Mexico. You will provide expert technical support for SaaS solutions, resolving issues, and collaborating with cross-functional teams to enhance customer satisfaction. 
The ideal candidate has at least 2 years of technical experience, proficiency in SQL, and strong communication skills. The position offers flexibility in remote work, competitive compensation, and a focus on personal development within a diverse global team. 
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