Remote SaaS Support Engineer (LatAm)

distrito federal, distrito federal, Mexico • Posted June 16, 2026

Job Type: Full-time
Location: distrito federal, distrito federal
Posted: June 16, 2026
Category: Other-General
Application Deadline: July 26, 2026

Role Description

Mercor is seeking a Customer Success Engineer to support our talent pool primarily in LatAm. This role involves responding to support requests, investigating issues with web applications, and building helpful documentation.

The ideal candidate will have experience in SaaS-based products, debugging skills, and a solid technical background, supported by a degree in Computer Science or comparable experience. This position is remote with compensation ranging from $40,000 to $50,000.

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