Remote SaaS Tech Support Specialist for Property Rentals

Magic, Inc is seeking a Technical Support Specialist to provide customer support via live chat for their property management SaaS platform. This role involves diagnosing technical issues, ensuring timely resolutions, and maintaining detailed documentation. Required qualifications include at least 1 year of technical support experience, native-level English proficiency, and strong problem-solving skills. The position offers flexible hours with full weekend availability, working alongside a collaborative team focused on customer success.
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