Remote Service Representative

We pride ourselves on great customer care, unreasonable hospitality, and transparent pricing - and we have grateful families as a result.
**About the Role**:We're hiring **Service Representatives** to guide families from the time we bring their loved one into our care through the final steps, ensuring every case is handled with precision, care, and compassion.You'll be on the front lines of service — building trust, providing clarity, and supporting families during one of the most important moments in their lives.In this role, you'll take ownership of essential parts of the cremation journey, from dispatching transportation and processing paperwork to ensuring ashes arrive home safely.You'll work closely with families and our partners to make sure nothing slips through the cracks.This position requires empathy, strong interpersonal skills, and the ability to thrive in a collaborative startup environment.We're very much in building mode, and we've shaped this role as a growth opp...