Remote Support Engineer, Junior

**Remote Support Engineer, Junior**

**Category:** Service Desk / End User Services

**Main location:** United States, Virginia, Arlington

**Position ID:** J0925-0625

**Employment Type:** Full Time

**Position Description:**

CGI Federal has an exciting opportunity for a Remote Support Engineer within our Intel sector advancing the national security mission through cutting edge technology. You must have a passion for keeping pace with rapidly evolving technology advancements and leveraging your knowledge on a highly collaborative team to deliver state-of-the-art capabilities.

The Remote Support Engineer provides technical assistance to customers and internal users, resolving issues related to hardware, software, and systems, all from a remote location. They troubleshoot problems, guide users through solutions, and ensure a positive customer experience, often utilizing phone, email, and chat. Their responsibilities include reso...