Remote Technical Account Manager — Cloud APIs & Support

Twilio is seeking a Technical Account Manager to provide designated technical support for strategic customers. This remote role is based in Colombia, and responsibilities include addressing complex customer issues, collaborating with product teams, and ensuring a high level of customer satisfaction.

The ideal candidate will have over four years of relevant experience, knowledge of RESTful technology and APIs, and a dedication to enhancing the customer experience. We offer competitive pay and benefits, prioritizing a culture of inclusion and connectivity.