Remote UC & Incident Lead — Managed Services Engineer

RingCentral is seeking a full-time PS Managed Services Engineer located in Metro Manila, Philippines. The role involves handling service requests and incidents for Managed Services Clients, functioning as a primary contact point.

Responsibilities include troubleshooting client issues, managing service levels, and collaborating with service partners. The ideal candidate should possess solid expertise in Unified Communications, VoIP technologies, and have a customer-centric approach.