Representative - Customer Service

Panama, Panama, Panama • Posted June 05, 2026

Job Type: Full time

Location: Panama, Panama

Posted: June 05, 2026

Category: Information and Record Clerks

Application Deadline: July 15, 2026

Role Description

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.
Responsibilities:
Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
Process payments for cash account customers.
Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
Back-up support to sales counter with walk in and telephone inquiries.
Qualifications:
High School Degree or Equivalent required
Associates’ Degree (/College Diploma (Canada) preferred
2-4 years...
                

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