Resident Voice Engineer

We are seeking a dedicated technical specialist to join a dynamic voice‑network team in the Philippines. This is a hands‑on role ideal for someone who enjoys working directly with telephony systems, troubleshooting complex networks, and providing on‑site or dedicated support.

Key Responsibilities

• Serve as the on‑site or client‑dedicated engineer, becoming a key technical resource for voice infrastructure operations
• Conduct network analysis, monitoring, and troubleshooting to ensure optimal performance of voice systems
• Manage system configuration, software upgrades, and hardware lifecycle for voice devices
• Provide proactive support: identify risks, recommend improvements, and help prevent service interruptions
• Transfer technical expertise and best practices to the client’s internal team
• Coordinate with remote support teams for escalations, patches, or urgent maintenance
• Assist in hardware replaceme...