Retail Operations Manager – Consumer Electronics

Job Overview

As the Retail Operations Manager for Field Force Management (FFM) within the Consumer Electronics Industry, you will be responsible for overseeing the operational effectiveness of agency-hired field employees (Promoters) to ensure alignment with company standards, policies, regulations, and KPIs. The role involves managing the day-to-day retail field operations across multiple locations, with a strong focus on compliance, performance management, operational efficiency, and effective coordination between the HR agency, promoters, and internal stakeholders.

The ideal candidate should possess a strong understanding of retail operations within the consumer electronics industry, along with proven experience in managing field-based teams.

Key Responsibilities

Field Force Management

• Oversee field force operations and ensure promoters consist...