Retail Operations Supervisor

kitchener, region of waterloo, Canada • Posted May 28, 2026

Job Type: Full-time
Location: kitchener, region of waterloo
Posted: May 28, 2026
Category: Other-General
Application Deadline: July 07, 2026

Role Description

Overview

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards. Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Responsibilities

  • Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
  • Operational Excellence: Oversee all aspects of inventory a...

Interested in this role?

Click the button below to start your application for Retail Operations Supervisor at Staples Canada.

Apply Now