Returns and Refurb Technician

About the Role

This role is based in the Dyson Workshop, where we repair and refurbish our products. In this role, you will work with a dynamic and collaborative team to efficiently ship and receive product. The expected work hours for this role is 8:30 am to 4:30 pm Monday through Friday.

Key responsibilities include:

• Break down, separate, and palletize inbound return units.
• Support the driver sign-in and sign-out process.
• Maintain organization in the return lanes.
• Load and unload trailers from our third-party provider.
• Prepare pallets for shipment to an offsite location.
• Prepare and label completed pallets for storage.
• Reship returned orders.
• Prepare and upload files to SAP.
• Reconcile products to ensure accuracy.
• Participate in cycle counting.
• Process consumer and retail return/exchange orders in SAP.
• Respond to requests via phone and e...