Revenue Operations Analyst

Australia, New South Wales, Australia • Posted June 10, 2026

Job Type: Full-time

Location: Australia, New South Wales

Posted: June 10, 2026

Category: Business Operations Specialists

Application Deadline: July 20, 2026

Role Description

Phocas is growing fast, from $70M toward $250M ARR, and our post-sales engine needs to keep up. 
We’re looking for a Revenue Operations Analyst to help sharpen how we track, manage and improve retention, expansion and delivery across Customer Success, Account Management, Professional Services and Support. 
This is a hands-on role at the intersection of data, systems and commercial performance. You’ll work closely with GTM leaders to bring clarity to metrics, improve processes and make it easier for teams to do great work. 
What you'll be doing
Creating a clear 360° view of the customer across CS, AM, PS and Support. 
Improving visibility into retention, expansion, utilisation and delivery performance. 
Supporting expansion forecasting and performance tracking. 
Strengthening services forecasting and on-time delivery reporting. 
Spotting operational friction and designing practical improvements. 
Helping optimise...
                

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