SaaS platform

• Ideally, 10+ years of experience in an IT lead role driving Change and managing complex Programs for a portfolio, business line, or domain from initiation to full execution. Legal, Compliance or similar furcation is desirable but not required
• Strong knowledge and understanding of Incident and Problem Management practices
• IT Software management (SDLC) and hands-on on experience on with any of the following; ServiceNow, JIRA
• Experience in operating under a Global team environment
• Evidence of being able to work in a dynamic and challenging environment using Agile & Waterfall methodology
• Prior experience with Cloud Security, Entitlement, Authentication, UI design & Cloud is a big plus
• In-depth knowledge of interfaces REST, File-Based, Message Queue) is required
• Prior experience in managing SaaS solution is preferred
• Experience of managing a relationship with vendors and other stakeholders