SaaS Support Analyst: Accounting & Tech Help

Mri Software in Manila is seeking a Support Analyst to provide high-quality customer support for Strata Master and Strata Master Cloud. The ideal candidate will have at least 1 year of experience in an accounting background, paired with strong technical troubleshooting skills. Key responsibilities include managing customer inquiries, resolving software issues, and supporting system setups. The role requires excellent communication skills in English and the ability to operate independently. Shift coverage may be required.
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