SaaS Tech Support Specialist with AI Tools

mandaluyong, metro manila, Philippines • Posted June 06, 2026

Job Type: Full-time

Location: mandaluyong, metro manila

Posted: June 06, 2026

Category: IT & Technology

Application Deadline: July 16, 2026

Role Description

Lofty is looking for a technical support specialist to assist users with their platform through email, chat, and calls. Responsibilities include troubleshooting issues and managing ticket systems like JIRA. 
The ideal candidate will have over 3 years of experience in technical support, possess strong English communication skills, and be adept at multitasking. Experience with US clients and AI tools is a plus. 
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