SaaS Technical Support Engineer – AI-Driven, Hybrid Madrid

madrid, comunidad de madrid, Spain • Posted June 06, 2026

Job Type: Full-time
Location: madrid, comunidad de madrid
Posted: June 06, 2026
Category: Informática y tecnología
Application Deadline: July 16, 2026

Role Description

osapiens is looking for a Technical Support Engineer in Madrid to be the first point of contact for customer queries about their B2B SaaS platform. The role involves troubleshooting, analyzing issues, and coordinating solutions with internal teams. Candidates should have 1-3 years of experience in technical support, strong skills in JavaScript, TypeScript, and Java, and excellent communication abilities in English. The position offers a flexible hybrid work model and opportunities for professional growth.
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